General

How to Log in to Your Freshdesk Account
Step 1: Type this link on your browser, https://bihc.freshdesk.com. Step 2:  On your Freshdesk home page, click on the log in option. ...
Wed, 3 Jan, 2024 at 11:39 AM
How to Raise a Support Ticket
Step 1: Log in to your Freshdesk Account. Step 2: Click on the Plus sign highlighted in red to add a new ticket. Step 3: Fill in the require...
Wed, 3 Jan, 2024 at 11:58 AM
ICT Chatbot
Step 1: Go to the Freshdesk portal. Step 2: On the home page at the bottom right, click on the Chat with ICT option. Step 3: Select on the s...
Thu, 4 Jan, 2024 at 8:43 AM