ICT Chatbot

Modified on Thu, 4 Jan, 2024 at 8:43 AM

Step 1: Go to the Freshdesk portal.


Step 2: On the home page at the bottom right, click on the Chat with ICT option.




Step 3: Select on the subjects available. i.e. Printer Recharge.



Step 4: Start chatting the ICT Team.



Note:


1. Make sure you identify yourself on the Chat i.e. your full name.

2. You can attach a file or a screenshot when needed.

3. Allow push notifications so as to not miss out on any reply






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